Lost or stolen card? We're here to help.
If your Northwoods Credit Union debit or credit card has been lost, stolen, or compromised, take action right away to protect your account.
During regular business hours of 8:30am – 5:00pm, please call the credit union:
What to do if your card is lost or stolen
Follow these steps to help protect your account and prevent unauthorized transactions.
Report a lost debit card
If your debit card is lost or stolen, contact our after-hours card services team immediately.
Report a lost credit card
For lost or stolen credit cards, contact credit card services as soon as possible to prevent unauthorized use.
Activate your debit card
Need to activate a new debit card or set your PIN? Use our automated activation service.
Manage your card in the mobile app
Use the Northwoods mobile app and the Remote Control Cards feature to monitor activity, temporarily disable your card, and manage card settings.
What our customers say
Great place to bank. The staff are friendly and always are there to help. Never had any problems here and I have been banking here for about 12 years.
I recently became a new member and opened a CD with NCU. I was very pleased with the quick/easy process and helpful staff! Thank you!
With moving a few times in my life and having to use different banks, this one is my favorite. Thanks guys for being amazing at your job!
What we offer
We combine industry expertise with a modern approach to provide insurance solutions that truly protect what matters most to you.
Get help reporting a lost or stolen debit card and requesting a replacement.
Quickly report a missing credit card and review recent account activity.
Receive guidance on protecting your accounts and responding to suspicious transactions.
Don't wait to report a lost or stolen card
Taking action quickly can help protect your account, may limit liability, and reduce the risk of unauthorized transactions. Contact us or your card provider immediately if your card is missing or compromised.
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