Lost or Stolen Card

If you believe your debit or credit card has been lost or stolen, please let us know immediately. During regular business hours of 8:30am – 5:00pm, please call the credit union at 1-888-458-0975 or 218-879-4181

Credit Cards

Please call 866-820-6792 to report your credit card lost or stolen.

Debit Cards

Please call 1-800-754-4128 after business hours to report that your debit card has been lost or stolen.

To activate and select your pin for your debit card, please call 1-855-784-8036.

You can also manage your card status via the mobile app under “Remote Control Cards”

Our partner, TruStage, is temporarily unavailable due to a cybersecurity incident, which impacts online debt protection claims. While they work to resolve this, you can find resources and file claims online via TruStage’s temporary FAQ Page and Claims Submission Page. Alternatively, please call our Loan Support team directly at 218-879-4181 Ext. 3310 for immediate assistance with your claim.

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